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October 2013 General Practice Accreditation Surveyor of the Month
Michael, from Hobart, is a relatively new member of the GPA Surveyor team, but has already attended 13 survey visits for us. He communicates well and, by all reports, he has built a positive rapport with both co-surveyors and practices.
Only two weeks ago, Michael agreed to attend three survey visits for us at very short notice. Another surveyor had to cancel as she was ill, and Michael generously moved around his busy schedule to attend these visits. This was much appreciated by those of us in the GPA office, as well as the practices concerned. Michael agreed to receive the documents electronically, returned his completed documents promptly, and was extremely helpful and accommodating. Thanks again, Michael!”
Michelle Hooper
Operations Manager, GPA
“In 2012/2013, Michael was part of a research team appointed by Self Help Workplace (an Australian Disability Enterprise) to develop a youth employment strategy. The research involved many elements, including a literature review, survey design, conversations with young people (15-24 years), data analysis and reporting. Michael bought many skills and strengths to this project including:
- a keenness to understand our business and the drivers of change and the policy context for the project;
- respect for and appreciation of the views and attitudes of young people with a disability;
- ability to identify and consult with key stakeholders and opinion leaders;
- identification and analysis of critical issues and research findings;
- presentation of the data and other material into a cogent and useful report for decision makers.
Donna Bain
General Manager, Self Help Workplace & Encore Clothing
“Michael has been marketing, administrative and IT consultant for the Tasmania Antiobesity Surgery Centre since 2009. He was responsible for a significant streamlining of procedures within the practice, resulting in much greater efficiencies as well as more effective use of resources and cost-savings. He has operated as an effective mentor and trainer and has helped to evolve documentation as required by emerging industry standards. Michael has also worked closely with website designers and optimisers to greatly lift the internet profile of the practice.”
Mr Stephen Wilkinson, General Surgeon
Director, Tasmania Antiobesity Surgery Centre
“Michael Sims was engaged in 2011 as Head Tutor of the undergraduate unit BMA 111: Communications for Business Professionals at the University of Tasmania. His role involved the management of various online elements such as interactive online tutorials, blogs and software tools to enhance learning and communication amongst students and staff. Michael demonstrated a high level of practical and innovative management skill and provided valuable support to students across three campuses.”
Ms Christine Adams
Associate Lecturer School of Management, UTAS
“Michael helped us initiate a productive strategic planning process for General Practice Plus. Leveraging his network of professional service providers, we were able to get the right people to do the right job. The progress we have made is significant and has placed us in a favourable strategic position for the future.”
Dr Richard Ralph, GP
Director, General Practice Plus
